Things you need to get ready before going to the airport:
✅Get your tax refund form from Wevat app, preferably at least 12 hours before your departure time
✅Bring the goods you bought and the invoices with you and pack them in your hand luggage, French custom may check the items
Find the PABLO détaxe kiosks located in your terminal:
Where to find French Customs | Column |
Terminal 1 | CDGVAL Level (Hall 6) |
Terminal 2A | Departures level, Gate 5 |
Terminal 2C | Departures level, Gate 4 |
Terminal 2E | Departures level, Gate 3/4 |
Terminal 2F | Arrivals level, Exit 10a |
Terminal 3 | Departures, before security |
When you’re at the airport
Step 1: Go to the section where French Customs tax refund desk is located
Step 2: Find the PABLO DETAXE kiosks located next to the tax refund desk
Step 3: Scan the barcode on the form to validate your tax-refund form
Once you see the green sign on the screen “Validated Form” means you have completed all steps! We recommend that you take a picture of the screen for your records and start to track your refund on Wevat App one day after your departure