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Why was my invoice rejected? Refund form already issued
Why was my invoice rejected? Refund form already issued
Kasha avatar
Written by Kasha
Updated over 3 years ago

Your photo shows that the VAT on your shopping has already been refunded (for example, by another VAT refund provider).

To prevent double-claiming, we are unable to accept your invoice.

If you think there has been a mistake or you have any questions, please contact our customer support team through the in-app chat.

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