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Why was my invoice rejected? Missing VAT information
Why was my invoice rejected? Missing VAT information
Kasha avatar
Written by Kasha
Updated over 3 years ago

Unfortunately, your invoice is missing key information needed for your VAT refund. You could try contacting the shop and asking for a new invoice to be issued with the necessary information.

If you think there has been a mistake or you have any questions, please contact our customer support team through the in-app chat.

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