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Why was my invoice rejected? Not eligible: no tax paid
Why was my invoice rejected? Not eligible: no tax paid
Kasha avatar
Written by Kasha
Updated over 3 years ago

Your photo shows that your purchases did not include VAT (e.g. they were bought at a duty free shop), so there is no tax to refund to you.

If you think there has been a mistake or you have any questions, please contact our customer support team through the in-app chat.

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