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Why was my invoice rejected? Not eligible: licensed goods
Why was my invoice rejected? Not eligible: licensed goods
Kasha avatar
Written by Kasha
Updated over 3 years ago

There are some goods contained in your purchase that we are unable to refund, as they require a special license to do so or are specifically excluded by French Customs.

If you think there has been a mistake or you have any questions, please contact our customer support team through the in-app chat.

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